Voice notes
Customers just talk. Hayyak listens to the voice note, understands the dialect and builds the order.
Every customer, welcomed.
Orders from WhatsApp messages, voice notes and calls. No commission.
Hayyak takes orders and bookings from WhatsApp messages, voice notes and phone calls, for delivery or pickup, in Arabic and English, and sends them straight to your kitchen.
Send a voice note order, we'll reply as Hayyak.
Built in the UAEMessages get buried. Voice notes pile up. Calls go unanswered. Your team retypes every order.
What is Hayyak?
Hayyak is an AI ordering assistant for restaurants and local businesses in the Gulf. It takes orders and bookings from WhatsApp text messages, voice notes and phone calls, in Arabic and English, and sends them straight to your kitchen for delivery or pickup. Your customers stay yours, and there is no commission on your orders.
From a message to a confirmed order.
Your customer sends a voice note or a text
However they say it, in Arabic or English.
Hayyak understands and replies
It writes the order back in seconds.
A clear receipt to confirm
The customer checks it and taps Confirm.
Tracked to the door, rewarded
Status updates in the same chat, and a loyalty stamp when it lands.
Sample order, for illustration.
Message us on WhatsApp
Send a voice note order, we'll reply as Hayyak.
Watch it in 20 seconds
However they ask, Hayyak answers.
Phone calls
Answers your normal number.
Text messages
Arabic, English or both, written the way people really type.
Bookings and appointments
Tables, salon slots, clinic visits. Hayyak offers a free time and locks it in.
Every order, just how they like it
“2 shawarma, one without garlic.” Hayyak splits it into two lines, so the kitchen makes each one right.
From chat to kitchen, without re-typing.
Delivery or pickup, orders land on a live dashboard and go into Foodics if you use it. Drivers get the address, map pin and cash to collect.
WhatsApp
HayyakLive dashboardEvery order, live
Foodics POSIf you use it
Driver's WhatsAppAddress, map pin, cash
Turn one order into the next one.
Hayyak does the follow-up your team never has time for.
Smart upsell
Suggests the extra drink or side at the right moment. Your customer just says yes.
Add a cold drink to that?Yes please
Loyalty stamps
Every order earns a stamp, and the reward arrives in the same chat.
Review requests
Happy customers get your Google review link. Unhappy ones send private feedback to you first.
Happy: Google reviewUnhappy: private feedback
Daily owner report
Every morning, a clear summary of yesterday arrives on your WhatsApp.
Order ahead
Customers schedule for 8 pm. Hayyak sends it to the kitchen at the right time.
Tonight, 8:00 pm
Delivery or pickup
Customers choose delivery or pickup. Pickup skips the address, and they get a message when the order is ready.
DeliveryPickupYour order is ready
Multiple branches
One number for every branch. Each order goes to the right kitchen.
MarinaJLTDowntown
Businesses Hayyak works for
- Restaurants
- Cafés
- Salons
- Clinics
- Laundries
- Car service
- Bakeries
- Juice bars
Understands how your customers really talk.
Five ways to say "I'd like", and Hayyak understands every one.
- UAEAED
- Saudi ArabiaSAR
- KuwaitKWD
- QatarQAR
- BahrainBHD
- OmanOMR
No commission on your orders. Your customers stay yours.
Delivery apps take a cut of every order and keep the customer. With Hayyak you keep both.
Message us on WhatsApp
Send a voice note order, we'll reply as Hayyak.
WhatsApp ordering questions from restaurant owners
Do my customers need an app?
No. Customers order from Hayyak on WhatsApp, which they already use, so there is nothing to download or sign up for.
What if it gets an order wrong?
Hayyak sends every order back to the customer as a clear receipt, and the customer taps Confirm before it reaches your restaurant. Your team can step into any conversation at any time to correct an order.
Does it understand Arabic text and voice notes?
Yes. Hayyak understands text messages and voice notes in Arabic and in English, and turns them into a clear order for the kitchen.
Do I keep my number?
Yes. Hayyak works on your own WhatsApp Business number, and your normal phone line can forward calls to it, so customers keep using the number they already know.
How is this different from a chatbot?
Unlike a typical chatbot, Hayyak has no flows or button menus to build. Customers just type, talk or send a voice note, Hayyak understands, and the order goes to your kitchen and driver.
Can it answer phone calls?
Yes. Your normal phone line can forward calls to Hayyak, which takes the order or booking and passes it to your team.
Do you support pickup orders?
Yes. With Hayyak, customers choose delivery or pickup. Pickup orders skip the address, and Hayyak messages the customer when the order is ready.
Do I need Foodics?
No. Hayyak works on its own with a live dashboard, and it connects to Foodics if your restaurant already uses it.
Can customers take out ingredients?
Yes. A request like “one without garlic” or “no pickles” is added to that exact item, so the kitchen sees it clearly. Restaurants can also add their own ingredients in the menu editor.
How much does it cost?
Hayyak pricing is tailored to your business and order volume. Message us on WhatsApp and we will tell you what it would cost for your restaurant.
Can staff take over a chat?
Yes, at any time. Your team can step into any conversation with a customer, and Hayyak steps back.
Which countries?
Hayyak works in the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman.
Open your door to more orders.
Message us on WhatsAppSend a voice note order, we'll reply as Hayyak.
Built in the UAE